Practice Manager
The Practice Manager manages all of the business aspects of the Practice such as making sure that the right systems and the right people are in place, at the right time, in order to provide a high quality of patient care, human resources, finance, patient safety, premises, equipment and IT (information technology). The Practice Manager supports the Admin Team, GPs and other medical professionals to deliver patient services and also helps to develop extended services, enhancing patient experience and care.
| Yvonne Archibald |
Assistant Practice Manager
The Assistant Practice Manager assists with the day-to-day running of the practice alongside the Practice Manager.
| Karen Rychel |
Office Manager
The Office Manager is responsible for the supervision and organisation of the office.
| Moira Patterson |
Reception
Reception staff attend to patients on the phone and in person. They coordinate and organise appointments and documentation to facilitate the smooth running of the Practice, and support delivery of quality patient care. The Reception Staff have a very demanding role. They are there to assist you and we would ask you to be patient during peak times, when the staff have to handle a large volume of calls and enquiries. They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct Clinician and assist fellow Healthcare Professionals who work within the practice to manage your healthcare and well-being.
| Hazel Walker |
| Rosemary Sloan |
| Emma Haile |
| Alex Rutherford |
Practice Dog
The practice dog looks after the emotional and mental well-being of patients and staff, bringing a smile to their faces with her happy personality and waggy tail.
| Hattie – Sealyham terrier |
Health Board Reception
The health board reception deal with all enquiries and appointments for the Community Nursing team, Treatment room and Health Visitor. We are unable to access their appointment system so please contact them direct on 01890 885288 to discuss any queries.
| Julie McCann |
| Victoria Lauder |
All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.
